Retaining Wall Pittsburgh Pros (“we”, “us”, “our”) operates retainingwallcontractorpittsburgh.com. This policy explains what information we collect when you use this website, why we collect it, and what we do with it.
Information You Give Us
When you contact us through this website or by phone, we collect the information you choose to provide. That typically includes your name, phone number, email address, property address, and whatever details you share about the work you need.
We collect this so we can respond to your enquiry, arrange a site visit, prepare an estimate, and carry out work if you decide to go ahead. We do not require you to provide any of it in order to browse the site.
Information Collected Automatically
Like most websites, ours collects some technical information automatically when you visit. This includes your IP address, browser type and version, device type, the pages you view, how long you spend on them, and the site or search that referred you.
This is collected through standard web server logs and analytics tools. We use it to understand how the site is used and to improve it. It is not used to identify you personally.
Phone Calls
Calls to the number listed on this website may be routed through a call tracking service, which records the calling number, the time and duration of the call, and which page or source the call came from. This helps us understand which parts of the site are useful.
Calls may be recorded for quality and record-keeping purposes. Where a call is recorded, you will be told at the start of the call.
Cookies and Analytics
This website uses cookies, which are small text files stored on your device.
Some cookies are necessary for the site to function. Others are used for analytics — currently Google Analytics — which helps us see how visitors find and use the site. Google Analytics sets its own cookies and processes data under its own terms. You can read Google’s privacy practices at policies.google.com/privacy.
You can block or delete cookies through your browser settings. Blocking necessary cookies may affect how the site works.
How We Use Your Information
We use the information described above to:
- Respond to enquiries and arrange site visits
- Prepare and send estimates
- Carry out and follow up on work you have booked
- Keep records of work performed
- Understand how the website is used and improve it
- Meet legal, tax and insurance obligations
We do not use your information for automated decision-making.
Who We Share It With
We do not sell your personal information.
We share information only where it is necessary:
- With service providers who help us operate — website hosting, form handling, call tracking, analytics, email and scheduling tools — who process it on our behalf
- With subcontractors or suppliers where it is needed to carry out work you have booked
- Where required by law, or to establish or defend a legal claim
- With your consent, for anything else
How Long We Keep It
Enquiries that do not lead to work are kept for a reasonable period in case you get back in touch, and then deleted.
Records relating to work carried out are kept longer, because retaining wall work involves warranties, insurance and potential liability, and because tax rules require certain records to be retained. Analytics data is retained according to the settings of the tools we use.
Your Choices
You can:
- Ask what personal information we hold about you
- Ask us to correct anything inaccurate
- Ask us to delete information, where we are not required to keep it
- Ask us to stop contacting you
- Opt out of Google Analytics using Google’s browser opt-out add-on
To make any of these requests, call us on (412) 484-3358.
Pennsylvania does not currently have a comprehensive state consumer privacy law. If you are a resident of a state that does, such as California, Colorado or Virginia, you may have additional rights under that state’s law. Contact us and we will respond in line with the law that applies to you.
Children
This website is intended for adults and is not directed at children. We do not knowingly collect information from anyone under 13. If you believe a child has provided us with information, contact us and we will delete it.
Security
We take reasonable steps to protect the information we hold. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
Third Party Links
This site may link to other websites. We are not responsible for their content or privacy practices, and this policy does not apply to them.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated.
Contact
Questions about this policy or about how we handle your information: growmoreseo423@gmail.com
Retaining Wall Pittsburgh Pros
Phone: (412) 484-3358
Website: retainingwallcontractorpittsburgh.com